GeneX

Empower Your Global Expansion with Intelligent Connection

A one-stop B2B growth platform built on the WhatsApp ecosystems to break data silos and achieve efficient, secure, and controllable global customer management

30 % Higher Conversion Rate
Mass message Sending
Ai right under your hand

The Foundation of Your Business Growth

Everything you need to reach, convert, and support your global audience in one unified platform.

Communication Reach

Ensure your message lands. Rely on our infrastructure for reliable OTP verification and instant notification delivery worldwide.

Marketing Conversion

Turn leads into loyal customers. Execute precision mass messaging campaigns backed by deep funnel data analysis

Intelligent Customer Service

Deliver support that scales. Leverage AI-assisted synergy and real-time multi-language translation for global clients.

Upgrade to WhatsApp Business API with GeneX

Stop relying on a basic messaging app. GeneX helps you setup your official WABA account

Multi-Agent Teamwork

Ditch the single-device limit. The API lets your entire team manage one WhatsApp number simultaneously, complete with smart chat routing and real-time CRM updates.

Mass Broadcasts & Automations

Break free from standard app restrictions. Securely deliver OTPs, automate notifications, and launch precision marketing campaigns at a massive scale.

A Customer Service System Built for Efficiency

Unified WABA Workspace

Chat with global customers via your official WABA number. Handle messages, seamlessly transfer tickets, and leave private internal notes from one single window

Smart Team Roles

Group your team into departments like pre-sales or after-sales. Assign specific role-based access (RBAC) to keep operations secure and organized as you quickly onboard new operators

AI Quality Control

Guarantee top-tier support with Smart QA. The AI automatically scores every chat session, monitoring agent response times and service attitudes in real-time.

AI ASSISTANT

GeneX isn’t just a router; it’s an intelligent layer over your communications, designed to optimize costs and enhance service quality automatically.

AI Copilot

Your built-in assistant analyzes chat context in real-time to recommend the best response scripts and polish the tone. Agents can simply review, edit, or send the suggested replies with a single click.

Real-Time AI Translation

Break language barriers with instant, two-way translation across multiple languages, including English, French, and Indonesian. Deliver flawless global support without needing multilingual staff.

Secure OTP & Instant Automated Notifications

Deliver mission-critical messages instantly. Perfect for banks requiring secure OTP verification, e-commerce platforms sending logistics updates, or businesses triggering automated alerts.

99.9% Uptime

End-to-End Encrypted

By whatsapp

Pricing Plans & Packages

Simple, predictable pricing designed to scale with your business operations

Starter

Basic functions for small teams

$450

/ year

Business

Advanced functions for growth enterprises.

$1000

/ year

Enterprise

Comprehensive solution for large scale

$4500

/ year

Global Industry Solutions

GeneX adapts to your specific business model. See how we connect enterprises with users across top global scenarios

Cross-Border E-Commerce

Automate your fulfillment flow with instant order shipping and logistics notifications. Seamlessly convert Facebook Ad traffic directly into WhatsApp product inquiries.

Foreign Trade & B2B

Empower your sales pipeline with intelligent lead mining. Utilize AI-matched scoring to filter, track, and contact high-value international buyers directly.

Member Care & Retention

Build long-term loyalty through automated lifecycle engagement. Easily trigger automated birthday blessings, timely product recommendations, and satisfaction surveys.