Empower Your
Global Expansion with Intelligent Connection
A one-stop B2B growth platform built on the WhatsApp ecosystems to break data silos and achieve efficient, secure, and controllable global customer management
30 % Higher Conversion Rate
Mass message Sending
Ai right under your hand
The Foundation of Your Business Growth
Everything you need to reach, convert, and support your global audience in one unified platform.
Communication Reach
Ensure your message lands. Rely on our infrastructure for reliable OTP verification and instant notification delivery worldwide.
Marketing Conversion
Turn leads into loyal customers. Execute precision mass messaging campaigns backed by deep funnel data analysis
Intelligent Customer Service
Deliver support that scales. Leverage AI-assisted synergy and real-time multi-language translation for global clients.
GeneX Features
Everything you need to reach, convert, and support your global audience in one unified platform.
AI ASSISTANT
GeneX isn’t just a router; it’s an intelligent layer over your communications, designed to optimize costs and enhance service quality automatically.
AI Copilot
Your built-in assistant analyzes chat context in real-time to recommend the best response scripts and polish the tone. Agents can simply review, edit, or send the suggested replies with a single click.
Real-Time AI Translation
Break language barriers with instant, two-way translation across multiple languages, including English, French, and Indonesian. Deliver flawless global support without needing multilingual staff.
Upgrade to WhatsApp Business API with GeneX
Stop relying on a basic messaging app. GeneX helps you setup your official WABA account
Multi-Agent Teamwork
Ditch the single-device limit. The API lets your entire team manage one WhatsApp number simultaneously, complete with smart chat routing and real-time CRM updates.
Mass Broadcasts & Automations
Break free from standard app restrictions. Securely deliver OTPs, automate notifications, and launch precision marketing campaigns at a massive scale.
A Customer Service System Built for Efficiency
Unified WABA Workspace
Chat with global customers via your official WABA number. Handle messages, seamlessly transfer tickets, and leave private internal notes from one single window
Smart Team Roles
Group your team into departments like pre-sales or after-sales. Assign specific role-based access (RBAC) to keep operations secure and organized as you quickly onboard new operators
AI Quality Control
Guarantee top-tier support with Smart QA. The AI automatically scores every chat session, monitoring agent response times and service attitudes in real-time.
Secure OTP & Instant Automated Notifications
Deliver mission-critical messages instantly. Perfect for banks requiring secure OTP verification, e-commerce platforms sending logistics updates, or businesses triggering automated alerts.
99.9% Uptime
End-to-End Encrypted
By whatsapp
Global Industry Solution
GeneX adapts to your specific business model. See how we connect enterprises with users across top global scenarios
Cross-Border E-Commerce
Automate your fulfillment flow with instant order shipping and logistics notifications. Seamlessly convert Facebook Ad traffic directly into WhatsApp product inquiries.
Foreign Trade & B2B
Empower your sales pipeline with intelligent lead mining. Utilize AI-matched scoring to filter, track, and contact high-value international buyers directly.
Member Care & Retention
Build long-term loyalty through automated lifecycle engagement. Easily trigger automated birthday blessings, timely product recommendations, and satisfaction surveys.
Pricing Plans & Packages
Simple, predictable pricing designed to scale with your business operations
Starter
Basic functions for small teams
$450
/ year
- 2 User Accounts
- 3 Channel Accounts
- 6-Month Data Storage
- Standard Support
Business
Advanced functions for growth enterprises.
$1000
/ year
- 6 User Accounts
- 8 Channel Accounts
- 6-Month Data Storage
- AI Copilot Included
- Priority Support
Enterprise
Comprehensive solution for large scale
$4500
/ year
- 40 User Accounts
- 30 Channel Accounts
- Permanent Data Storage
- Custom Integrations
- Dedicated Account Manager
- 24/7 Customer Assist